In-house courses or professional
2015: Agile UX; Design Facilitation (Aetna); Introduction to UX (Forrester)
2013: Writing for the Web (Forrester)
2012: Design Facilitation (athenahealth); Workflow & Page Layout (Syncsort).
2011: Sketching the User Experience (athenahealth); UX Design (with Kronos and delivered multiple times to product managers)
2008: Back to the Future: The Next Generation of Screen Design (The Hiser Group; MathWorks)
University courses:
Olin College | 2012 – present:
User Oriented Collaborative Design
Products & Markets – Intro to Entrepreneurship
Lesley University College of Art + Design | 2015 – present:
UX Design Business Practices (online)
Senior Studio (on campus)
Professional workshops and tutorials
UXPA Connecticut. Hartford, CT. July 2015. Sketching the User Experience.
UXPA Connecticut. Hartford, CT. May 2014. UX Managers Symposium.
UX India, October 2014. Bangalore. Tutorial: Building a Strategic UX Team
User Friendly (UX China), Shanghai. November 2013. Tutorials: Launching a New UX Team and Optimizing Your UX Team
UXPA International. Washington DC. July 2013. Building a Strategic & Effective UX Team.
UX Singapore. June 2013. Tutorial: Building a Strategic UX Team.
BostonUPA. Waltham, MA. January 2012. Sketching the User Experience.
BostonCHI Professional Development Day. Natick, MA. March 2011. Tutorial: Research for Design: User research techniques for creating user experiences
Usability Professionals Association Annual Conference, Atlanta GA. June 2011. Workshop: The Business of Usability.
User Interface Engineering Virtual Seminar Series. June 2009. Invited Speaker: Upgrading Your UX Team.
BostonUPA, January 2009, Waltham, MA. UX Vision and Teams
User Friendly, October 2008, Shenzhen, China. Tutorials: Screen Design Trends and How to bring UX into an Existing IT Company
User Friendly, October 2008, Shenzhen, China. Roundtable: Building the UX A-Team
UPA International, Baltimore MD. June 2008. Tutorial: Back to the Future: The Next Generation of Screen Design.
UPA International, Baltimore MD. June 2008. Workshop: Managing Interaction Design Consulting Teams.
Bentley College, Certificate Program. April 2008. Back to the Future: The Next Generation of Screen Design (2 day version)
With Optimal Usability. February 2008, New Zealand. Tutorials: Back to the Future: The Next Generation of Screen Design and User Experience Strategy and Teams.
UPA International, June 2007. Austin, TX. Tutorial: The Business of Usability.
User Interface 11, 2006 Boston. Tutorial: Building and Managing a Successful User Experience Team.